FAQ

Frequently Asked Questions

What are your payment terms?

We require a 50% deposit to secure your wedding booking with us. 25% is due within 7 days before you wedding day and the remaining 25% is paid when you receive the final products from us.​

What methods of payment do you accept?

We accept cash, cheque, or email money transfer.

How long will it take before I get my video?

Depending on the package you go with, it can vary from 3 months to 6 months. We offer rush service if you require the video for another wedding event.

Who chooses the music for my wedding video?

We always ask that you provide us with your favourite songs to make your film more personal. If you can’t decide, then we can provide you with our recommended songs list.

Have you shot at this venue?

If you want see how a wedding looks like at a specific wedding venue, explore our collection of venue videos.

Do you travel outside of Toronto?

We mainly offer services within the Greater Toronto Area (GTA). For other venues in Ontario, we can give you a quote based on extra travel costs.

What happens if it rains on our wedding day?

Rain, snow, or shine – we will be there. In fact, if you’ve watched some of our videos, we capture some pretty amazing footage with rain and snow!

Do you do other videos besides weddings?

Contact us with details of what you’re looking for, and we can chat more!

Want to learn more about our Toronto wedding videography team?

Let’s get to know each other and see how Norris Films can help with your wedding videography needs in Toronto!